Cookie Policy

Last Updated: March 23, 2026
Effective Date: March 23, 2026

1. Introduction

HXG Expo ("we," "us," or "our") respects your privacy and is committed to transparency about how we use cookies and similar technologies. This Cookie Policy explains what cookies are, how we use them, and your rights under the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).

Data Controller:
HXG Expo
Email: info@hxgexpo.com
Address: 124-128 City Road, London, United Kingdom

2. What Are Cookies

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit our website. They allow us to recognize your device, remember your preferences, and improve your browsing experience. Similar technologies include web beacons, pixels, and local storage.

3. Legal Basis for Processing (GDPR)

Under GDPR, we process cookie data based on the following legal grounds:

Cookie Category Legal Basis Consent Required

Strictly Necessary Legitimate interest (Article 6(1)(f)) No

Functional/Preferences Consent (Article 6(1)(a)) Yes

Analytics/Performance Consent (Article 6(1)(a)) Yes

Marketing/Advertising Consent (Article 6(1)(a)) Yes

4. Categories of Cookies We Use

4.1 Strictly Necessary Cookies

Purpose: Essential for website operation
Examples: Session management, security authentication, load balancing
Retention: Session to 1 year
Third Parties: None

These cookies cannot be disabled. They do not store personally identifiable information.

4.2 Functional/Preference Cookies

Purpose: Remember your choices and settings
Examples: Language selection, form auto-fill, accessibility preferences
Retention: 1 year
Third Parties: Formspree (form data handling)

4.3 Analytics/Performance Cookies

Purpose: Understand website usage and improve performance
Examples: Page views, click patterns, error monitoring
Retention: 2 years
Third Parties: Google Analytics, Hotjar

4.4 Marketing/Advertising Cookies

Purpose: Deliver relevant content and measure campaign effectiveness
Examples: Social media pixels, retargeting, email engagement tracking
Retention: Up to 2 years
Third Parties: Meta (Facebook/Instagram), LinkedIn, Twitter/X

5. Third-Party Cookies and Data Sharing

We share limited data with the following processors under strict data processing agreements:

ProviderPurposeLocationSafeguards:

Google LLC AnalyticsUSAStandard Contractual Clauses (SCCs)

Formspree, Inc. Form submissions, USASCCs, Data Processing Agreement

Stripe, Inc. Payment processing, USAPCI DSS compliance, SCCs

Meta Platforms, Inc. Social media marketing USASCCs

LinkedIn Corporation, Professional networking, USA, SCCs

All third parties are vetted for GDPR/CCPA compliance. We do not sell your personal data to third parties.

6. Your Rights

6.1 GDPR Rights (EU/UK Residents)

You have the right to:

Access – Request copies of your personal data
Rectification – Correct inaccurate or incomplete data
Erasure ("Right to be Forgotten") – Request deletion of your data
Restriction – Limit how we process your data
Data Portability – Receive your data in a structured, machine-readable format
Objection – Object to processing based on legitimate interests or direct marketing
Withdraw Consent – At any time, without affecting prior lawful processing

6.2 CCPA Rights (California Residents)

You have the right to:

Know – Request disclosure of categories and specific pieces of personal information collected
Delete – Request deletion of personal information collected from you
Opt-Out – Opt out of the "sale" or "sharing" of your personal information
Non-Discrimination – Exercise your rights without receiving discriminatory treatment

Note: We do not "sell" personal information as defined by CCPA. We share data only for business purposes under service provider agreements.

7. How to Exercise Your Rights

Method Contact Details Response Time

Email: info@hxgexpo.com 30 days (GDPR) / 45 days (CCPA),

Online Form: www.hxgexpo.com/privacy-request 30 days (GDPR) / 45 days (CCPA),

Postal Mail: 124-128 City Road, London, United Kingdom, 30 days (GDPR) / 45 days (CCPA)

Verification: We may need to verify your identity before we can process your request. Authorized agents must provide proof of authorization.

8. Cookie Consent Management

8.1 Consent Banner

Upon your first visit, we display a cookie banner allowing you to:

Accept all cookies
Reject non-essential cookies
Customize preferences by category

8.2 Withdrawing Consent

You can change your preferences at any time:

Cookie Settings Link: [Footer of every page]
Browser Settings: Block or delete cookies via your browser

8.3 Browser Controls

Most browsers allow you to manage cookies:

Chrome: Settings → Privacy and security → Cookies
Firefox: Settings → Privacy & Security → Cookies
Safari: Preferences → Privacy → Cookies
Edge: Settings → Cookies and site permissions

Disabling necessary cookies may impact website functionality, including ticket purchases and press accreditation.

9. Data Retention

Cookie Category: Retention Period, Deletion Method: Necessary, Up to 1 year, Automatic expiration, Functional 1 year, Automatic expiration or user request, Analytics: 2 years or until consent withdrawal, Automatic expiration or user request, Marketing: 2 years or until consent withdrawal, Automatic expiration or user request

10. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States. We ensure appropriate safeguards are in place through:

Standard Contractual Clauses (SCCs) approved by the European Commission
Adequacy decisions where applicable
Data Processing Agreements with all third-party processors

11. Updates to This Policy

We may update this Cookie Policy to reflect changes in technology, law, or our practices. Significant changes will be notified via:

Website banner notice
Email notification (if subscribed)
Updated "Last Updated" date at the top of this page

12. Contact Information

Data Protection Officer (DPO):
HXG Expo
Email: info@hxgexpo.com
Phone: +306907365248
Address: 124-128 City Road, London, United Kingdom

Supervisory Authority (GDPR Complaints):
If you are unsatisfied with our response, you may contact your local data protection authority.

13. Related Policies

By continuing to use our website, you acknowledge that you have read and understood this Cookie Policy.